Privacy policy

Last updated: January 20, 2026

This Privacy Policy describes how Winter Willow Workshop (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a purchase from https://www.winterwillowworkshop.com (the “Site”).

1. Personal Information We Collect

When you visit the Site, we collect certain information to provide a secure and functional shopping experience.

Device Information

Automatically collected information includes:

Web browser type and version
IP address and time zone
Cookies and similar tracking technologies
Pages viewed, products clicked, and referring websites

Order Information

When you make or attempt to make a purchase, we collect:

Name
Billing and shipping address
Payment information (processed securely by Shopify and third-party payment providers — we do not store full payment details)
Email address
Phone number

Customer Support

If you contact us, we collect the information you choose to provide in order to respond to your inquiry.

2. How We Use Your Personal Information

We use your personal information to:

Process orders, payments, and shipping
Communicate with you about your order
Provide customer support
Screen for fraud or suspicious activity
Improve and optimize our website and products

3. Sharing Your Personal Information

We share personal information with trusted service providers necessary to operate our business, including:

Shopify, which powers our online store
Payment processors and shipping partners
Analytics tools (such as Google Analytics)

We may also share information to comply with legal obligations or to protect our rights.

4. Cookies

We use cookies and similar technologies to:

Enable core website and checkout functionality
Remember user preferences
Analyze site performance and traffic

You can control or disable cookies through your browser settings. Disabling cookies may affect certain features of the Site.

5. Your Privacy Rights

California Residents (CCPA / CPRA)

If you are a California resident, you have the right to:

Request access to the personal data we collect
Request deletion of your personal data

We do not sell personal information.

European Residents (GDPR)

If you are located in the European Economic Area, you have the right to:

Access your personal data
Request correction or deletion
Request data portability

To exercise these rights, please contact us using the information below.

6. Data Retention

We retain your personal information only as long as necessary to fulfill orders, comply with legal obligations, and operate our business, unless you request deletion sooner.

7. Minors

The Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. Updates will be posted on this page with a revised date.

9. Contact Us

For questions or privacy-related requests, contact us at:

Email: winterwillowworkshop@gmail.com
Business Name: Winter Willow Workshop
Website: https://www.winterwillowworkshop.com
Location: United States